Sycomore – Privacy Policy

Effective Date: 10 August 2025
Website: www.sycomore.org

1. Introduction

Sycomore (“we,” “our,” “us”) is committed to protecting your privacy and respecting your personal data. This Privacy Policy explains how we collect, use, store, and protect information about you  when you use our website, purchase artwork, submit solutions, or partner with us.
By using our website, you agree to the terms of this Privacy Policy .

2. Information We Collect

We may collect the following information:

a) Information You Provide Directly

  • Name, email address, phone number, billing/shipping address
  • Payment details (processed securely by our payment providers; we do not store your card information).
  • Artwork submissions, solutions, proposals, or other content you upload
  • Communication records when you contact us.

b) Information We Collect Automatically

  • IP address, browser type, operating system, and device information.
  • Website usage data, such as pages viewed, time spent, and links clicked (via cookies and analytics tools).

c) Information from Third Parties

  • Publicly available data or data provided by our partners when collaborating on campaigns or solutions.

3. How We Use Your Information

We use your information to:

  • Process and deliver your orders.
  • Facilitate partnerships and collaborations.
  • Publish, promote, and sell artwork and solutions (with consent).
  • Communicate updates, promotions, and relevant news.
  • Review and publish scientific or entrepreneurial solutions
  • Improve website performance and user experience.
  • Comply with legal and regulatory obligations.

4. Sharing Your Information

We will never sell your personal data. We may share it with:

  • Service Providers – payment processors, shipping companies, IT support, analytics providers.
  • Collaboration Partners – when co-curating campaigns, with your consent.
  • Legal Authorities – if required by law or to protect our rights.

5. Cookies and Tracking

We use cookies and similar technologies to:

  • Enable core site functionality (e.g., shopping cart)
  • Analyse website traffic and improve performance
  • Personalise your experience

You can manage your cookie preferences via your browser settings.

6. Data Storage and Security

  • Your data is stored securely on servers within the UK/EU or in jurisdictions with adequate data protection laws
  • We use encryption, firewalls, and secure protocols to protect your data.
  • While we take reasonable measures, no system is completely secure.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you.
  • Request corrections to inaccurate data
  • Request deletion of your personal data (“right to be forgotten”).
  • Withdraw consent for marketing communications.
  • Request a copy of your data in a portable format.

To exercise your rights, contact us at info@sycomo.re

8. Data Retention

We keep personal data only as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.

9. Third-Party Links

Our website may contain links to other sites. We are not responsible for the privacy practices of those sites.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the updated “Effective Date.”

11. Contact Us

If you have questions or concerns about this Privacy Policy or your personal data, contact us at:

Website: www.sycomore.org

Email: info@sycomo.re